"Pacific Ocean Carpet CARES"
(949) 230-5496
Welcome to our website and thanks for stopping by. Below are some of the questions and concerns I have answered and addressed in my 15 years in this wonderful industry. I know choosing a service company to enter your home and clean your belongings is not an easy choice. I hope these answers below make your decision an easier choice and we would love to be given a chance to earn your trust and business. I would love to show you there are STILL great little companies out there who believe in surpassing your expectations.
Owner, Bill Vivers
Q. Who will be coming to my home and cleaning my belongings?
A. Clean cut, uniformed, fully Insured, highly trained, happy to do their job, english speaking technicians. All technicians are employees, NOT subcontractors
Q. Will you be careful with my walls, wood floors,corners, and breakables?
A. Absolutely! We use corner guards for all corners, we place towels or walk off mats on wood floors and we are very careful about your breakables.
Q. What method of Carpet Cleaning is best and why?
A. The two largest manufacturers of carpeting say, Hot Water Extraction (Steam Cleaning) which is our method. Truck mounted equipment to be exact. Now let me tell you what I know. By far the dirtiest carpets I see are do it yourselfers and dry cleaned carpet! Reason being is there is lots of soap residue left in the carpet from insufficient rinsing or NO rinsing at all. We have spent alot of money to have the best machines to properly clean, rinse and dry your carpets for the most thorough long lasting, fastest drying in the industry.
Q. How long will it take for my carpet to dry and can I walk on it?
A. Most carpets dry in 1-4 hours. Yes you an walk on it with some shoe covers which we provide when we leave your home. Clean socks or house slipper are also okay. Please be careful walking onto hard surfaces from damp carpet.
Q. Will you be on time and not make me wait around all day?
A. Yes!! We understand you have a busy schedule just like us, so we have a convenient 1 hour arrival wait period.
Q. Finally, why should I choose you over all the other guys?
A. I truly believe nobody runs as tight a ship as I do! I am a professional at my work and I demand that from my team, We have an excellent reputation in South Orange County for our customer service and superior results. We have the best equipment and hands down the best team in our industry! Give us an ounce of your trust and we will earn your business for life.
Our clients are like family to us :-)
Call us today for a quote (949) 230-5496
